Privacy Policy
We do not store or share credit card information
This privacy policy sets out how myinternetwarehouse uses and protects any information that you give myinternetwarehouse when you use this website.
myinternetwarehouse is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
myinternetwarehouse may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
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Name and payment details
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Contact information including email address
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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To process your order and obtain payment
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Internal record keeping
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We may use the information to improve our products and services
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
These cookies are needed for essential shopping functionality like your shopping cart and making payments. They can't be turned off and don't store your personal information.
Password Protection ekm_pp_{{shop_id}}
Identity data for the user logged into the site when the whole site has restricted public access.
Type HTTP
Expiry 2 Days
Cart Session ekm_{{shop_id}}
Used to identity a cart session
Type HTTP
Expiry 2 Days
Browsing Session ekm_{{shop_id}}_session
Used to identify a browsing session across multiple requests.
Type HTTP
Expiry 2 Days
Registered User Authentication ekm_cu_at_{{shop_id}}
Used to identify users signed in to the site.
Type HTTP
Expiry 30 Days
Mobile Device Identity ekm_mo_{{shop_id}}
Used to identify requests made using mobile devices to provide a tailored experience.
Type HTTP
Expiry Browser Session
Cookie Preference euCookiePref
Used to persist a cookie preference selection across multiple requests.
Type HTTP
Expiry 7 days
Order Confirmation ekm_tmp_{{order_number}}
Used to ensure checkout data is accurate during order confirmation.
Type HTTP
Expiry 20 Minutes
Age Verification ageVerificationPassed
Used to persist a successful age verification across multiple requests.
Type HTTP
Expiry Browser Session
These cookies are used to help improve your shopping experience. They allow useful functions like seeing your recently viewed products so it's quick and easy to find them again.
Save Cart Items ekm_saved_cart_items_{{shop_id}}
Used to allow users to save products from the cart to include in later cart sessions.
Type HTTP
Expiry 30 Days
Recently Viewed Products recently_viewed
Used to show suggested products based on recently browsed products.
Type HTTP
Expiry 2 Days
Email when back in stock. ekm_ewis_{{shop_id}}
Used to pre-populate the "Email Me When Back In Stock" email for anonymous users.
Type HTTP
Expiry 1 day
Newsletter Pop-up ekm-newletter-popup
Used to prevent the newsletter sign-up pop-up being displayed once dismissed.
Type HTTP
Expiry 1 year
Category Page Sorting Preference CategorySortBy
Persists the users preference for the ordering of products on category pages.
Type HTTP
Expiry Browser Session
Wishlist Sorting Preference ekm_wishlist_{{shop_id}}
Persists the users preference for the ordering of products in a wishlist.
Type HTTP
Expiry Browser Session
Breadcrumb Trail ekmbreadcrumbtrail
Used to show an accurate breadcrumb trail when a product exists in multiple categories.
Type HTTP
Expiry 2 Hours
These cookies are used to collect information about you and your visit to the shop. They help us to identify popular products and understand your browsing habits so we can display relevant adverts to you.
Facebook Pixel Order Complete Event fbPixelOrderComplete_{{shop_id}}
Used to prevent duplicate tracking of the same order for Facebook Pixel tracking code.
Type HTTP
Expiry Browser Session
Google Analytics _ga
Used by Google analytics to distinguish users.
Type HTTP
Expiry 2 Years
Google Analytics _ga_{{container_id}}
Used by Google analytics to persist session state.
Type HTTP
Expiry 2 Years
Google Analytics NID
Used by Google to show Google ads in Google services for signed-out users.
Type HTTP
Expiry 2 Years
Google Analytics DSID
Used by Google to identify a signed-in user on non-Google sites so that the user’s ads personalization setting is respected accordingly.
Type HTTP
Expiry 2 Years
Google Analytics test_cookie
Used by Google to determine if the user's browser supports cookies.
Type HTTP
Expiry 15 minutes
Google Analytics FPAU
Used by Google for analytics and advertising.
Type HTTP
Expiry 90 days
Google Analytics AID
Used by Google for analytics and advertising.
Type HTTP
Expiry 13 months EEA UK / 24 months elsewhere
Google Analytics IDE
Used by Google to personalize advertising.
Type HTTP
Expiry 13 months EEA UK / 24 months elsewhere
Google Analytics FPLC
Used by Google to track across domains.
Type HTTP
Expiry 13 months EEA UK / 24 months elsewhere
Google Analytics _gac_{{wpid}}
Used by Google to pass compaign data.
Type HTTP
Expiry 90 days
Google Analytics _gid
Used by Google to store and count pageviews.
Type HTTP
Expiry 24 hours
Google Analytics __utma
Used by Google to store the calculation of days and time to purchase.
Type HTTP
Expiry 2 years
Google Analytics __utmb
Used by Google to store time of visit.
Type HTTP
Expiry 30 minutes
Google Analytics __utmc
Used by Google to store time of visit.
Type HTTP
Expiry Session
Google Analytics __utmt
Used by Google to store the number of service requests.
Type HTTP
Expiry 10 minutes
Google Analytics __utmz
Used by Google to store the used keyword and search engine.
Type HTTP
Expiry 10 minutes
Google Analytics __utmv
Used by Google for vistor variable data.
Type HTTP
Expiry 2 years
Google Analytics _dc_gtm_{{property-id}}
Used by Google to throttle request rate.
Type HTTP
Expiry 1 minute
Google Analytics _gaexp
Used by Google determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
Type HTTP
Expiry 1 minute
Google Analytics _gaexp_rc
Used by Google determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
Type HTTP
Expiry 10 seconds
Google Analytics _opt_awcid
Used by Google for campaigns mapped to Google Ads Customer IDs.
Type HTTP
Expiry 24 hours
Google Analytics _opt_awmid
Used by Google for campaigns mapped to Google Ads Customer IDs.
Type HTTP
Expiry 24 hours
Google Analytics _opt_awgid
Used by Google for campaigns mapped to Google Ad Group IDs.
Type HTTP
Expiry 24 hours
Google Analytics _opt_awkid
Used by Google for campaigns mapped to Google Ads Criterion IDs.
Type HTTP
Expiry 24 hours
Google Analytics _opt_utmc
Used by Google for campaign data.
Type HTTP
Expiry 24 hours
Google Analytics __gads
Used to provide ad delivery or retargeting.
Type HTTP
Expiry 24 hours